New! Technology Assistance Program (TAP)

Technology Assistance Program  (TAP)


How do we compete in a highly competitive global market without the use of technology? Students need technology at home to complete assignments and gain knowledge. Most employers will not allow you to walk in to fill out an application: it must be done online.

We must know about technology and how to use it. We are helping to reduce the digital divide by providing hardware, software and training free of charge.

The equipment will be Refurbished by Microsoft Certified Refurbishers. All equipment not suitable for re-distribution will be e-recycled by certified electronic re-cycling centers.

New Castle Prevention Coalition (NCPC) with 21st Century Learning Innovations and CAllUsVets  provide free hardware, software and training to disadvantaged/underserved members of the community. NCPC focuses on the youth, CallUsVets/21st  focuses on the veterans and other underserved members of the community.

Completing the Cycle:

Our priority is to augment the local community with technology that they can utilize in conjunction with what will be available at the  Innovation Center.  Once members of the community leave the Innovation Center the reality is that technology is needed to continue on with the seeds that are planted at the Center.  NCPC will help to keep the process going by ensuring that as many of our clients as possible have laptops and/or desktop computers and internet access as to enhance  their possibilities of becoming productive members of our society and work on group projects.  As an alternative to having too much idle time to increase the possibility of drug and alcohol abuse the reach of programs administered at the Center, NCPC and 21st Learning Innovations can be conducted on a remote basis. With technology and commitment we can help persons with barriers to education and employment to overcome them.

How it Works:

 Donations are received (equipment or monetary) .

Equipment is refurbished whether it is procured or donated.

Gifting Process:

If the hardware is available it will be gifted to the individual (if there is a backlog they will be given out from the wait list), the individual will then have an opportunity to receive training on the use of the hardware/software through 21st Century Learning Innovations.

If the hardware is not available then they will be put on a wait list.

While there is a local need, simultaneously there will be gifting events going on throughout the area as to provide outreach and visibility to the program.

Intake and outreach is coordinated through NCPC, CallUsVets and 21st Century Learning Innovations.

Training and high level refurbishing will be conducted inside Rose Hill Community Center (RHCC).Logistics and E-recycling will be administered by CallUsVets.



All hardware will be tested by certified CompTIA A+ certified technicians through 21st Century Learning Innovations located inside Rosehill Community Center ( 19 Lambsons Lane, New Castle DE 19720)

All software will have certificates of authenticity (COA) through Microsoft’s Refurbishers Program.